How Does Your Current
Computer Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, cybercriminals, data loss or other frustrating and expensive disasters? Could your current computer guy actually be jeopardizing your network?

If your computer support company does not score a “YES” on every point, you could be paying for substandard support.

  • Do they respond to emergencies in 1 hour or less?
  • Are they easy to reach when you need them for non-emergencies?
  • Do they offer ongoing maintenance to keep your systems running smooth?
  • Do they proactively offer new ways to improve your network’s performance?
  • Do they explain what they are doing and answer your questions in terms that you can understand?
  • Do they complete projects on time and under budget?
  • Do they follow up on your support requests quickly?
  • Do they offer a guarantee on their services?
  • Are you confident they aren’t learning on your time?
  • Do they give you their full attention rather than seeming constantly rushed?
  • Are they adamant about backing up your network and having a disaster recovery plan in place?
  • Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
  • Do they provide frequent updates, status reports and follow-up calls and e-mails so you don’t have to manage their progress on projects?
  • Do they offer flat-rate or fixed-fee project quotes, rather than giving themselves a wide-open playing field with “time and materials”?

Stop paying for sub-standard support today!

Because you’re a prospective client, we’ll give you 2 FREE hours of network support to prove that we can do a better job than your current computer guys.

For FREE, we will come to your office and…

  • Check your network’s current security against hacker attacks, theft, worms and viruses.
  • Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.
  • Perform a quick network “tune-up” to make programs and files load faster.
  • Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.

To Claim Your Free Support
Complete The Form On This Page
Or Call Us At 719-589-2464

Fill Out The Form To
Claim Your 2 Hours
Of FREE Support

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    "I love their Managed Services."

    I love their Managed Services because I would much rather spend more time on preventive maintenance and try to stay away from breakdowns and downtime. With the way they monitor our network from their office, they know if there is a problem before we do.

    They have always provided us with superior customer service. Their expertise in technology and networking is outstanding. The attention they give to our organization is outstanding company wide. Their vast knowledge of the computer and IT business is paramount in the expertise they bring to the table. We are very fortunate to know and trust them with our needs.

    Freddie Montano Network Systems Administrator
    Southeast Health Group

    "We have a better, faster and safer network."

    When we began using Netelligence services 2 years ago, we were in a transitioning period between two other IT companies.  During that short time our computer network crashed! We thought we lost over 15 years of important historical data, which would have been devastating to our business.  We decided to give Netelligence a call for help.  Within a few days they had our network and computer system completely restored.  Since then, the rest is history.  We maintain an annual service contract with Netelligence for all of our IT needs. We have a better, faster and safer network.  And have recently added a great phone system managed by Netelligence as well.  Their service is exceptional, as they respond to any issues in less than a couple of hours, if not sooner.  Netelligence offers prompt, professional services at very affordable rates.

    Sarah R. Cantu Operations Manager
    Alamosa Mosquito Control District