How Does Your Current
Computer Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, cybercriminals, data loss or other frustrating and expensive disasters? Could your current computer guy actually be jeopardizing your network?

If your computer support company does not score a “YES” on every point, you could be paying for substandard support.

  • Do they respond to emergencies in 30 minutes or less?
  • Are they easy to reach when you need them for non-emergencies?
  • Do they offer ongoing maintenance to keep your systems running smooth?
  • Do they proactively offer new ways to improve your network’s performance?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they complete projects on time and under budget?
  • Do they follow up on your support requests quickly?
  • Do they offer a guarantee on their services?
  • Do they arrive on time and dress professionally?
  • Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
  • Do their technicians maintain current vendor certifications and participate in ongoing training?
  • Are you confident they aren’t learning on your time?
  • Do they give you their full attention rather than seeming constantly rushed?
  • Are they adamant about backing up your network and having a disaster recovery plan in place?
  • Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
  • Do they provide frequent updates, status reports and follow-up calls and e-mails so you don’t have to manage their progress on projects?
  • Do they offer flat-rate or fixed-fee project quotes, rather than giving themselves a wide-open playing field with “time and materials”?

Stop paying for sub-standard support today!

Because you’re a prospective client, we’ll give you 2 FREE hours of network support to prove that we can do a better job than your current computer guys.

For FREE, we will come to your office and…

  • Check your network’s current security against hacker attacks, theft, worms and viruses.
  • Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.
  • Perform a quick network “tune-up” to make programs and files load faster.
  • Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.

To Claim Your Free Support
Complete The Form On This Page
Or Call Us At 719-589-2464

Fill Out The Form To
Claim Your 2 Hours
Of FREE Support

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    "Prompt responsiveness to IT problems."

    The single biggest benefit to myself and my law firm since using Netelligence is the level of prompt responsiveness to IT problems.  Everyone has technology problems once in a while and when they occur, you need answers so you are not sitting around waiting.  Loren and his staff answers the phone or calls back with answers very promptly.  I also feel that when we get a response to a concern, it is not just blaming another provider, but is an accurate identification of the problem.  If you want an honest representative to let you know why you are experiencing problems and how long it should take to fix, instead of getting the run around, then these folks are for you.

    Kieth Vance Attorney
    Vance & Larson Law Firm

    "They have earned my confidence."

    I use Netelligence and their managed services because we have an extremely complex network of information systems linking dozens of phones and computers across multiple locations and they have earned my confidence.  I no longer lose sleep over downtime, viruses and loss of information as I did with some of our previous providers.  One of their greatest values is their ability implement customized solutions to address our specific needs.  I have invested in their IT solutions for years and I highly recommend them because they don’t come across as being in business to simply “fix things as they break.”  I honestly think providing IT solutions is their passion and they truly want to provide value, efficiencies and savings for their clients.  For me, it is a no-brainer.

    Randy Jackson President and Founder
    Rustic Log Furniture