Our Commitment To Privacy

Netelligence ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information provided through our B2B SMS messaging services.

Information We Collect

We collect and process the following types of information:

  • Business Contact Information: Name, phone number, email address, and company name.
  • Communication Data: SMS messages sent and received, including timestamps and message content.
  • Opt-In and Consent Records: Logs of consent provided for receiving SMS messages.
  • Technical Data: IP address, device information, and carrier details when applicable.

How We Use Your Information

We use your information for the following purposes:

  • To send transactional or informational SMS messages regarding our products and services.
  • To provide customer support and respond to inquiries.
  • To comply with legal requirements and maintain records of consent.
  • To improve our SMS communication and ensure compliance with applicable regulations.

SMS Consent and Opt-In Policy

  • We only send SMS messages to business contacts who have explicitly opted in or with whom we have an existing business relationship.
  • By providing your phone number, you consent to receive SMS messages from us related to our services.
  • You may opt out at any time by replying "STOP" to any SMS message, or by contacting us directly.

Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. This includes encryption, access controls, and secure storage methods.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service Providers: Third-party SMS platforms or IT service providers who help us deliver SMS communications.
  • Legal Compliance: Authorities or regulators when required by law.

Retention of Data

We retain SMS communication data only as long as necessary for legal, business, or compliance purposes. Once no longer required, data is securely deleted.

Compliance with Laws

We comply with all applicable SMS communication laws, including:

  • Telephone Consumer Protection Act (TCPA)
  • CAN-SPAM Act (for commercial messages, if applicable)
  • General Data Protection Regulation (GDPR) (if processing data of EU businesses)

Your Rights and Choices

  • Opt-Out: You can stop receiving SMS messages by replying "STOP" at any time.
  • Access and Correction: You can request a copy of the data we have about you and correct inaccuracies.
  • Data Deletion: You may request that we delete your data, subject to legal retention requirements.

Contact Information

If you have any questions about this Privacy Policy or your data rights, please contact us at:

Netelligence
602 West Ave
Alamosa, CO 81101
info@netelligence.com
719-589-2464

By using our SMS services, you agree to this Privacy Policy and our data practices as described.